TEDCO Customer Satisfaction Survey
Information and Resources Available
1. Did you use any of TEDCO’s informational and business resources on its website such as the assessment tool or links to educational materials? If so, were they useful to you?
0 -
Did not use the resource
1
- Not helpful at all
2
- Barely helpful
3
- Neither helpful nor unhelpful
4
- Somewhat helpful
5
- Very helpful
2. Did you use any of TEDCO’s other resources, including the Market Search databases, Advisory Services, Prelude Pitch, Start-up Orientation, etc.? If so, were they useful to you?
0 -
Did not use the resource
1 -
Not helpful at all
2 -
Barely helpful
3
- Neither helpful nor unhelpful
4
- Somewhat helpful
5
- Very helpful
1
2
3
4
5
6
7
8
9
10
3. If you used some of these resources, on a scale of 1 to 10 (10 being the highest recommendation) would you recommend TEDCO’s resources to others?
4. What resources did you use? Feel free to provide comments on/suggestions for any specific resources that you used.
Application process (application to notice of funding status)
5. Did you find the application and review process for TEDCO funding to be easy and intuitive?
0
– Did not use the resource
1
- Not easy and intuitive at all
2
- Barely easy and intuitive
3
- Neither easy/intuitive or hard/unintuitive
4
- Somewhat easy and intuitive
5
- Very easy and intuitive
6. How transparent was TEDCO in making information
available
to you about its process and setting/meeting your expectations of that process?
0
– Did not use the resource
1
- Not at all
2
- Poorly
3
- Neither well not poorly
4
- Somewhat well
5
- Very well
1
2
3
4
5
6
7
8
9
10
7. On a scale of 1 to 10 (10 being the highest recommendation), would you recommend TEDCO’s funding programs to others?
8. Which program /team did you most recently engage with? (Check all that apply)
Maryland Stem Cell Research Fund (MSCRF)
Maryland Innovation Initiative (MII)
Advisory Services – including Prelude Pitch, Start-up Orientation, Network Advisors
Rural Business Innovation Initiative (RBII)
Maryland Venture Fund (MVF)
Seed Funds
Builder Fund
Federal Programs – FAST/SBIR Workshop, N-Step Program
Other
Select MSCRF progam:
Please select...
a. MSCRF – Clinical
b. MSCRF – Commercialization
c. MSCRF – Validation
d. MSCRF – Launch
e. MSCRF – Discovery
f. MSCRF – Post-doc Fellowship
Interaction with Staff
9. How accessible and responsive did you find the TEDCO staff?
0
– Did not interact with staff
1
- Not accessible/responsive at all
2
- Barely accessible/responsive
3
- Neither accessible/responsive nor inaccessible/unresponsive
4
-
Somewhat accessible/responsive
5
- Very accessible/responsive
10. How helpful did you find staff?
0
– Did not interact with staff
1
- Not helpful at all
2
- Barely helpful
3
- Neither helpful nor unhelpful
4
-
Somewhat helpful
5
- Very helpful
1
2
3
4
5
6
7
8
9
10
11. On a scale of 1 to 10 (10 being the highest recommendation), would you recommend TEDCO’s funding programs to others?
General Open-ended Questions
How could TEDCO better serve entrepreneurs in Maryland?
How could your experience with TEDCO be improved?
Contact Information (optional)
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Contact email:
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